Use our Checklist 


We understand the daily pressures that exporters and agents come up against when preparing Certificates of Origin and other shipping documents.

Mistakes can sometimes happen in fast-paced export environments and we will always work with you to put things right as quickly as possible. This can sometimes involve considerable time on our part in assessing complex origin claims or emailing you to raise queries when we are unable to reach you by telephone.

Work through our checklist below before submitting your application to avoid discrepancies and related extra charges* and speak to our trade procedures division on +44 0845 034 7200 if you have any questions.

  1. If you’re applying online NEVER use a colleague's log in details and electronic signature.
  2. Make sure United Kingdom (in full) appears as part of your/the exporter's address in box 1
  3. Are the goods described in such a way that a lay person would know what they are?
  4. Have you remembered to add your export invoice number and date to the certificate?
  5. Have you checked to ensure that the invoice number and date you’ve declared on the certificate match your supporting invoice?
  6. Does your supporting invoice show the weight of the consignment? If not remember to supply a packing list.
  7. Have you declared the correct country of origin in box 3?
  8. If you’re claiming foreign origin, have you suppled sufficient proof of origin with your application and checked to ensure it provides clear linkage to the goods?
  9. If you’re applying for your Certificate of Origin online remember to upload your export invoice at the same time and proof of origin if you are claiming foreign origin.
  10. Remember to add the marks and numbers that appear on the packages.
  11. Check that invoices or other documents for certifying are signed.
  12. When applying online for export invoices and other documents to be certified, tick the “stamp uploaded” box.
  13. When applying online, enter an invoice or PO number as your customer reference – avoid adding your company name to this box – it helps you and us if you ever need to query an invoice we send you.

PLEASE NOTE: applications with multiple origins may incur additional checking fees (minimum fee £75 + VAT), which you will be advised of upon an initial assessment of the application and its supporting documentation.


*We're happy to make changes to your application manually and apply our official "alteration approved" stamp. To do this we charge a minimum fee of £10 excluding VAT. Alternatively you can resubmit a corrected online application which attracts a resubmission fee of £15 excluding VAT.